Parent Information

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QUEENSLAND schools

We customise our products and services to meet your school’s individual needs and support you prior to, during and after school photo day. We are a locally owned and operated school photographic service provider and pride ourselves on providing highly trained and motivated staff to ensure your photo day runs smoothly and on time. Our services include: School Photography, School Formals & Graduations, Sport & Club Photography, as well as Special Events such as Award Nights, School Anniversaries and anything other important event.

FAQS


Q. I don’t have an order envelope. Can I still order photos?

A. Yes. You can collect another order envelope from your school office or, alternatively, you can call our customer service for help on
    07 3216 6777.

Q. How do I fill in my order form correctly?

A. Please call our customer service team on 07 3216 6777 as we are here to help you.

Q. I can’t pay for my photos on school photo day. What should I do?

A. Late orders can be placed by calling our customer service team on 07 3216 6777. Orders for individual and/or family portraits will be accepted only if these photos were taken on photo day.

N.B A late fee may apply.

Q. Can I have a sibling photo taken?

A. Yes, if the school has arranged for sibling photographs to be taken. If you are interested in having sibling photographs taken of your children, please collect a sibling envelope from your school office or call our customer service team on 07 3216 6777.

Q. Can I order additional photographs?

A. Yes. Please call our customer service team on 07 3216 6777.

Q. What methods of payment do you accept?

A. You can pay on our website with Visa/Mastercard through SecurePay or PayPal or by placing Cash or Cheque in your order envelope.

Q. What if I am unhappy with my child’s photo?

A. Please call our customer service department on 07 3216 6777. Queensland School Photography will provide a full refund if for any reason you are not satisfied.

Q. When will we receive our photos?

A. If your order has been placed in bulk with the entire school and was received on the day of photography, we will endeavour to deliver the finished product within 4 to 6 weeks unless other arrangements have been made with the school.

What Our SChOOLS Say

Queensland School Photography photographed the 738 students of Kimberley College this year. Their modus operandi revealed efficiency carried out with courtesy and good humour. Grooming and uniform standards were adhered to and proofs were returned promptly. Photographs and ID cards issued are of a high quality and will hold fond memories of the students’ School days. 

Paul Thomson
Kimberley College - Carbrook

The photographers are very obliging and approachable and office staff efficient and helpful. Great photos, reasonable turn around and always willing to work with the College’s requirements. 

Mrs Sheena Polkinghorne
Genesis Christian College

Thanks to Shaun and his team at Queensland School Photography for once again making our annual school photo experience very easy to handle. The entire process from start to finish works well for us, all of the team that we have dealt with are fantastic and extremely helpful and the quality of the photos taken were great. We look forward to continuing working with you in the future.

Kerry Edmondstone
Inglewood State P-10 School

We have worked with the staff from Queensland School Photography for a number of years. Consistently, we have always had a wonderful experience with them. They are professional in all respects and handle every situation cautiously and with care. In addition, their professionalism makes them a pleasure to work with and they never hesitate with any of our requests. They take pride in their work and check every photograph; this matters a lot, for as a parent there is nothing worse than paying for a picture that is not taken with care. 

Jan Maresca and Michael West
Stretton State College

Our school has known and worked with the team from Queensland School Photography for many years prior to the start-up of their company. They are an amazing team to work with and their customer service outstanding. Their professionalism makes them a pleasure to work with and they never hesitate to thank us for our help as well. They are caring in their approach to photographing our students. Our photo days have always run smoothly and the turnaround time for delivery was fantastic. Prices are very reasonable and the quality of their work is excellent. 

Sue Hollywood
Banksia Beach State School

We have a yaba dabba do time together all the time.. On a serious note: The team at Qld School Photography are amazing. They are always ready to help with ensuring the smooth running on photo day. The prices and quality is superb. 

Margaret Simpson
Collingwood Park State School

Queensland School Photography photographed the 738 students of Kimberley College this year. Their modus operandi revealed efficiency carried out with courtesy and good humour. Grooming and uniform standards were adhered to and proofs were returned promptly. Photographs and ID cards issued are of a high quality and will hold fond memories of the students’ School days. 

Paul Thomson
Kimberley College - Carbrook

We have a yaba dabba do time together all the time.. On a serious note: The team at Qld School Photography are amazing. They are always ready to help with ensuring the smooth running on photo day. The prices and quality is superb. 

Margaret Simpson
Collingwood Park State School

Thanks to Shaun and his team at Queensland School Photography for once again making our annual school photo experience very easy to handle. The entire process from start to finish works well for us, all of the team that we have dealt with are fantastic and extremely helpful and the quality of the photos taken were great. We look forward to continuing working with you in the future. 

Kerry Edmondstone
Inglewood State P-10 School

Our school has known and worked with the team from Queensland School Photography for many years prior to the start-up of their company. They are an amazing team to work with and their customer service outstanding. Their professionalism makes them a pleasure to work with and they never hesitate to thank us for our help as well. They are caring in their approach to photographing our students. 

Sue Hollywood
Banksia Beach State School